A Good Word
Posted on January 4, 2013
Filed Under Personal
Lately, I’ve been traveling about once a month. That means a fair amount of time in airports and on planes.Anyone who thinks travel is glamorous hasn’t done much of it lately. Yikes!
As I fly, I am aware that from the moment you enter the airport, there will be cranky people. It might be the counter or TSA agent, the customer whose flight got cancelled,or the child in seat 23B who has had enough of it all. So, I have incorporated a rather relaxed approach to most of the experience. I often take a deep breath, figure it won’t be too bad, and resign myself to the fact that few of us love being here, so let’s not get overly excited.
There’s no doubt that the professionals along the way get a lot of verbal abuse. Demanding, irritated, unreasonable passengers make an airport worker or flight attendant’s day mighty long. So I try to be as kind and non-combative as possible. And upon reading this article about what those flight crews make, I am reminded that they have some extreme hours, and often don’t seem to get paid sufficiently for the work they do.
With that knowledge. this gentle reminder that if you have air travel anytime soon, practice a little patience and some extra kindness to those you encounter.
As the writer put it many years ago,
“Anxiety in a man’s heart weighs him down, but a good word makes him glad.”